Frequently Asked Questions
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- Why is this practice unique?
- Eylan Health is a low volume, highly accessible, fee-for-service medical practice
that takes a proactive approach to meeting your medical needs. We utilize Electronic Medical Records
and a secure Patient Portal to improve efficiency and provide cost effective care. We also provide
classes to improve your health literacy so that you can take a more active role in your
care and feel empowered to make healthcare decisions.
We offer same day or next day appointments, no waiting room time,
longer office visits, and comprehensive care packages.
- Will you work with my Naturopath/Chiropractor/Acupuncturist?
Absolutely!   We value the input of all providers and therapeutic modalities as we
each play a role in facilitating you achieving exuberant health.
I am not only happy to work with any other practitioner, but I may also refer you to them
if I believe that they can more effectively address your concerns to
facilitate your health goals. I will also provide you with
my opinion regarding the efficacy or potential risk(s)
associated with any treatments they may suggest or provide
as it relates to your condition.
- Are you accepting new patients?
Yes.   Everyone is welcome. In an effort to remain efficient and accessible,
the number of active patient slots are limited. Once all the slots are filled, a waiting list
will be available and priority will be given to those on the waiting list.
Please be advised that to best serve you, it is not advisable to use
the first appointment to address emergent needs.
- How do I become a patient?
Please visit the home page and follow instruction under the New Patient heading.
- How do I make an appointment?
If you are an established patient you can make routine, non urgent appointments via the
Patient Portal after logging in.
If you are a new patient, please follow the instructions under the New Patient heading on
- What are Electronic Medical Records?
An electronic medical record (EMR) is a collection of health
information about an individual patient that is stored in an
easily retrievable and shareable format. EMRs usually includes
information about medical history, family history, social history,
medications, allergies, laboratory test results, radiology images,
vital signs, personal statistics like age and weight, and billing information.
Since the information is in a single file, it can readily be queried to look
at what works medically or does not for a single person, the efficacy of
medications, and even the degree of success with certain protocols.
- What if I need help with the Preliminary paperwork?
If you need help completing the preliminary paperwork, please contact our office.
Help is always available
- I am having problems with the Patient Portal.   Can you help?
Except for forgotten passwords which you need to request at the Patient portal,
if you are having trouble accessing the secure Patient Portal, copying your patient records
or obtaining information from your electronic Medical record, please call us.
- What if I have questions outside an appointment, after hours or on weekends?
My commitment to you is to be accessible by email or phone for urgent questions or
concerns. For emergencies - Please call 911. You can call me after you are stable.
Never delay obtaining emergency treatment.
During office hours:
I will answer your call if available, but if I am with another patient:
Please leave a message on the answering machine, or send a message via the
Patient Portal. I will address your concern as soon as I am able.
For time sensitive, non urgent, or non life threatening concerns - Please leave a message on the answering machine or
send a message via the Patient Portal.
» Both are checked multiple times a day
during working hours.
After hours and Weekends:
For non urgent, non life threatening concerns, you can send a message via the Patient Portal.
- Where can I get more information about my condition?
The Resources section of this website provide Links to selected sources of information about
various medical conditions. A good rule of thumb when seeking medical information online is to visit
government run websites (NIH, CDC, FDA, etc) or those of large well known medical facilities
(Mayo Clinic, Cleveland Clinic). Links are provided to many sources under the Resources tab under Links.
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Service Related Questions
- What services do you provide?
I offer primary care services to persons 18 years old and older. We obtain a thorough,
accurate medical and family history to ensure that we provide a comprehensive assessment
and accurate diagnoses of your condition(s) based on the Determinants of Health.
We also offer shared medical appointments, care coordination, and referral services. Soon,
we will offer home visits for those unable to visit the office.
- Do you provide Preventive Care Services?
Yes. Preventative care services is the foundation of my practice.
On your first visit, you will have a comprehensive assessment,
and will be advised about what services you may benefit from based on your
health, family and social histories, and in accordance with national
health guidelines and recommendations.
- Do you prescribe vitamins or supplements?
Depending on your personal situation I may recommend vitamins or supplements.
I support any therapy that is safe, effective and facilitative of your
exuberant health. We can discuss this on an individual basis.
- Do you prescribe Narcotics?
Only to selected, established patients with credible need and on an individual basis.
- What types of insurance do you accept?
Eylan Health is a fee-for service clinic meaning that payment is due at the moment of service.
We do not accept any type of insurance.
We do however provide you with a "superbill" with which to obtain reimbursement
from your insurance provider.
- What forms of payments do you accept?
We accept credit cards, debit cards or personal checks with a valid picture ID.
- What if I cannot pay today?
If you are unable to pay your bill with a credit card, we have payment plans available
that can increase the time over which you can pay.
Please contact us to discuss your personal situation.
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About Osteopathic Medicine
- What type of doctor are you?
I am an Osteopathic Physician (DO) who trained alongside MD physicians at Michigan State University.
We (osteopathic physicians) receive the same training as a traditional MD, but in addition, have
also had hundreds of additional hours of training in osteopathic diagnostic techniques and
manipulative medicine, similar to chiropractors. After training, we are fully licensed like our MD
counterparts, and can be found in many locations and in subspecialties in medicine.
- What is Osteopathic Medicine?
Osteopathy medicine is a healing modality whose philosophy emphasizes that "the body has an
innate ability to heal itself" and "the whole person must be treated" to achieve healing.
Osteopathy recognizes the individual as an integrated unit, wherein all aspects contribute
to disease or wellness of whole, rather than as a collection of discrete organ or body
systems functioning independently. Osteopathy has been around for > 100 years and has
maintained its basic tenets and integrated the principles of modern medicine into its
armamentarium to provide comprehensive health care for patients. Please go to our
Resources page to read more about
- What is Osteopathic Manipulation?
Osteopathic manipulation is a system of treatment used to resolve tissue restrictions that
inhibit blood and lymph flow and nerve function. By understanding and respecting the complex
interactions between body systems and the interrelations of structure and function, osteopathic
physicians can diagnose and treat areas or restriction with manipulation to restore optimal
function and remove barriers to healing. Many techniques are employed based on the condition present.
Please go to our
Resources page to read more about
- When is Osteopathic Manipulation helpful?
Routine osteopathic manipulation is beneficial for improving and maintaining the full range of motion
and flexibility of the multiple joints and tissues in the body. Osteopathic manipulation is also
helpful in treating many specific muscle and joint issues as well as chronic conditions including ,
but not limited to:
- Muscle strains - back, hip, shoulder
- Overuse injuries
- Restricted joints
- Medial and lateral epicondylitis (Golfer's elbow and tennis elbow)
- Ankle strain/sprain
- Nasal congestion
- Acid reflux
- Headaches - tension and migraines
- Vertigo and dizziness
- How does OMT compare to Chiropractic and Craniosacral Therapy?
Both Chiropractic and Craniosacral therapy are derived from Osteopathy. Osteopathic Medicine differ from both Chiropractic and
Craniosacral therapy in many regards including the level training, the scope of practice and the techniques performed.
Maine Osteopathic Association
for the best description I have found about all three modalities and how they compare to each other.